Processing & Fulfillment

When are Gaiterz products made?

We begin designing your product 1-3 days after an order is received, this is it’s Processing time. It will then enter the Fulfillment stage where your Face Gaiters and Apparel will be printed, pressed, cut and sewn.

Please consider this time period of creation when ordering your products.

We have no inventory or stock. This makes all purchases a Made To Order ‘one-off’.

How are the products made?

By the process of Dye Sublimation, a digital printing technology that uses heat to infuse fabrics with dyes.

Because dye sublimation permeates fabric, graphics and colors will always be a part of the final product, creating lasting high quality visuals that will never fade, crack, peel or loose effectiveness. 

Minimums & Quantity Breaks

What discounts are offered on the site?

We offer discounts on Team face gaiters and apparel. The larger the order, the better the discounts. Please see the minimum notice and ‘Quantity Breaks’ tab on the product you are interested in. Discounts will be applied to your cart and at checkout.

Do you offer Wholesale pricing?

Yes, we do, on custom orders. Please order through the site for individual and team orders. For custom, we will discuss Wholesale pricing with you depending on your design requirements, quantity ordered, and time needed by. Contact Us if you are interested in a larger, custom order.

Sizes

Which size Face Gaiter will fit me?

We offer 3 Gaiter sizes for Adults, in Male and Female – Tall, Mid, and Short. The Female circumferances are narrower than Males. For Females with longer hair, we recommend the Mid or Short Gaiter. 

We offer 1 Gaiter size for Youth  – Mid. We have evaluated the sizing on multiple youth and found that the gaiter size we offer will generally fit children ages 3-10.

For more information, see our Size Charts

What size Gaiter Apparel should I order? 

Our garments have an average fit style meaning they will not be too loose nor too compressive. Please measure your chest (under your arms, making sure to go over your shoulder blades) and waist (where you typically wear your pants) and find these measurements on our Size Charts to locate your size.

Fabric & Care

What fabric is used?

We use high performance lightweight Polyester. Polyester is the go-to fabric for athletes. Our polyester wicks moisture, resists dirt and is UV50+ sun protective.

How do I care for my Gaiters and Apparel?

Our Face Gaiters and Gaiter Apparel are easy to care for and can be washed and dried time and time again. Machine wash with cold water. Tumble dry low or air dry. We recommend not bleaching or using an iron. 

Pricing

What does the price include?

Pricing includes the service of printing, sublimating, cutting and hand-sewing each product at our facility. 

Unlike most retail, we have an on-site team of seamstresses that we can ensure earn a fair wage for their work, rather than outsourcing and offshoring the sewing process like most manufacturers do. 

Our highest priced products are our full custom requests, as the price includes a fee for our on-site artist to create the design personally, just for you. Please Contact Us if you would like to know more about our custom options.

Payments

What payment options are available?

We accept all major credit cards online including Visa, MasterCard, Amex and Discover. We also accept payment in person if it is convenient to you! Please Contact Us if you would like to arrange an alternative payment method. 

Shipping & Returns

What are your Shipping and Return policies?

We offer free shipping on orders of $200+ in the continental U.S.

For orders under $200, we offer a non-trackable flat rate and priority shipping (arrives in 1-4 days.) If you would like to track your shipment and it does not qualify for free shipping, you must opt for priority shipping.

Due to the Made to Order nature of gaiters, we do not accept returns. Please see our Shipping and Returns page. 

 

Can I get my order sooner?

We are not currently offering a rush option through the website. Please try to order in a timely manner and Contact Us if you would like to discuss more specific delivery dates.